FAQ's

How long does shipping take ? 

Once we have received your order it'll take 2-5 days to fulfill (package) your order, from there depending which mailing service you chose it'll take 

US SHIPPING : 1-3 business days 

WORLDWIDE SHIPPING :  10-21 business days 

 

Why does my package say "delivered" but nothing's there? 

Before contacting us PLEASE double check and contact your local postal office. When an address is insufficient they tend to keep packages a week or so before sending them back to us! If the package does get sent back to us, shipping fee will be charged once again to re-ship your package! 

 

I put the wrong address, how can I fix that ? 

Please contact us at RoxcLashes@gmail.com within 24 HOURS to fix mistake. 

 

I need my order for a birthday, can it get to me on time?

RoxcLashes & Cos. is the perfect company you'll come across! Please let us know in the notes if the gift is needed in less than a week, we can make it happen! We'll also birthday wrap the gift for you with LOTS OF LOVE !